I am committed to safeguarding the privacy of my website visitors; this policy sets out how I will treat your personal information.
(2) What information do I collect?
I may collect, store and use the following kinds of personal information:
(a) information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation);
(b) information relating to any transactions carried out between you and me on or in relation to this website, including information relating to any purchases you make of my goods or services;
(c) information that you provide to me for the purpose of subscribing to my website services, email notifications and/or blog;
(d) any other information that you choose to send to me;
A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.
I may use both “session” cookies and “persistent” cookies on the website. I will use the session cookies to: keep track of you whilst you navigate the website. I will use the persistent cookies to: enable my website to recognise you when you visit.
Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.
Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites, including this one.
(4) Using your personal information
I may use your personal information to:
(a) administer the website;
(b) improve your browsing experience by personalising the website;
(c) enable your use of the services available on the website;
(d) send to you goods purchased via the website, and supply to you services purchased via the website;
(e) send statements and invoices to you, and collect payments from you;
(f) send you email notifications which you have specifically requested;
(g) send to you the newsletter and other marketing communications relating to my business which I think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform me at any time if you no longer require marketing communications);
(h) deal with enquiries and complaints made by or about you relating to the website;
Where you submit personal information for publication on my website, I will publish and otherwise use that information in accordance with the license you grant to me.
I will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.
In addition, I may disclose your personal information:
(a) to the extent that I am required to do so by law;
(b) in connection with any legal proceedings or prospective legal proceedings;
(c) in order to establish, exercise or defend my legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
(d) to the purchaser (or prospective purchaser) of any business or asset which I am (or am contemplating) selling;
(e) to any person who I reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in my reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
(6) Security of your personal information
I will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
All the personal information you provide is stored on secure (password and firewall-protected) servers. All electronic transactions you make to or receive from me will be encrypted using SSL technology.
Of course, data transmission over the internet is inherently insecure, and I cannot guarantee the security of data sent over the internet.
(7) Policy amendments
(8) Your rights
You may instruct me to provide you with any personal information I hold about you. Provision of such information will be subject to:
(a) the payment of a fee (currently fixed at £10.00);
(b) the supply of appropriate evidence of your identity (for this purpose, I will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).
I may withhold such personal information to the extent permitted by law.
You may instruct me not to process your personal information for marketing purposes by email at any time. In practice, you will usually either expressly agree in advance to the use of your personal information for marketing purposes, or I will provide you with an opportunity to opt-out of the use of your personal information for marketing purposes.
(9) Third party websites
The website contains links to other websites. I am not responsible for the privacy policies or practices of third party websites.
(10) Updating information
Please let me know if the personal information which I hold about you needs to be corrected or updated.
(12) Data controller
The data controller responsible in respect of the information collected on this website is Ann Ross Design.